1. Scope of Service & Licensing
This software system and all its modules available on our cloud platforms or offline desktop editions are developed, promoted, and maintained by Qmarksoft. Subscriptions and one-time offline desktop licenses grant authorized educational institutions the right to operate administrative, fee collection, attendance, and grading modules for their enrolled student base.
2. Data Security & Ownership
For offline desktop editions, all student databases, accounting ledgers, and transaction files remain entirely on the client's local campus storage. For online cloud subscriptions, data is hosted on high-availability, encrypted AWS servers with daily automated backups. Qmarksoft does not sell, lease, or share institutional records with third-party marketers.
3. User Responsibilities & Confidentiality
Educational institutions are solely responsible for maintaining the confidentiality of their administrator, teacher, and student credentials. Actions performed using valid administrator logins remain the responsibility of the subscriber.
4. Payments, Upgrades & Tenure
Payments for online subscriptions and desktop license activations are processed on advance terms. A subscription month is defined as thirty (30) days. In annual prepaid contracts, customers receive one complimentary month of service (pay for 11 months, enjoy 12 months).
5. Cancellation & Refund Policy
If an institution wishes to cancel an annual non-renewing subscription, written notice must be submitted to info@qmarksoft.com within three (3) calendar days of initial setup. In qualified circumstances, refunds will be evaluated by management at its sole discretion and issued via account payee transfer.
Last updated: October 2026. For questions regarding these terms, contact info@qmarksoft.com or visit our Contact Us page.